Returns & Refunds

In the unlikely event that you are unhappy with your purchase, we are happy to Exchange or Refund 7 days of delivery. Products must be Unworn, in their original condition and must be accompanied by their original packaging.

We Cannot Accept Returns on Earrings or Piercings according to best hygiene practices.

We currently do not cover the cost of returns or exchanges.

Get in touch with us at: taylajulie.designerjewellery@gmail.com prior to making a return. Please provide your name, order number, and reason/s for your return. We will endeavour to respond to all emails within 24 hours.